Overcome the fear of confrontation!

Class will be held at EUR campus Woudestein and will start on Monday, May 9th, from 17h00 to 19h30.
Do it now, it's free.

How to be a better communicator?

Are you eager to connect, have meaningful conversations and insights into yourself and others, and improve your communication in private and public? Being aware of the way you communicate with others is a crucial skill in your professional and daily life. 

This 6-week course will help you to increase your confidence in your interpersonal skills. This course is ideal for people who are afraid of confrontation, want to better their communication skills in general or have to work on groups of people.

Browse the Lesson Plan

Week 1: Conversation - Listening and summarizing

You'll meet your instructor and establish a comfortable group. We will explore how to actively listen and how to use summaries to increase the quality of your conversations.

Week 2: Conversation - Asking Questions

In this session, you will learn to judge the quality of a conversation and to critically reflect on your own conversation skills. Additionally, we will work on making you more confident.

Week 3: Introduction to Kinesics. The power of non-verbal communication

You will understand and be able to identify the 5 roles of non-verbal communication, the concept of body communication and how to apply this in cross-cultural situations.

Week 4: First impressions, emotions, and other forms of non-verbal communication

We will explore silence and temporal communication techniques, the role of emotional display in non-verbal communication and the concept of proxemics.

Week 5: Non-violent communication

Non-violent communication is conformed by 4 components. You will learn how to apply them on formal and informal situations.

Week 6: Feedback and Conflict Management

It's important that you know how to evaluate different situations and give appropriate feedback. It's time to understand conflict management in a holistic way.

Students trained


with a 86% course satisfaction rate


Afraid of confrontation?

We communicate a lot of things throughout our lives, however each person has their own motivations, expectations and interpretations of communication. If you aim to become a better communicator, this course is for you.

I feel way more comfortable walking up to people I don’t know to strike up a conversation. Our instructor Ayan was very knowledgeable, provided theory and did helpful exercises with the class. I can recommend taking this course - you’ll feel confident in your communication afterwards!




Leila Permantier       

Leila is passionate about meaningful connections with humans and fruitful conversations. Valuable truth unfolds between us in giving each other space to explore connections. Travelling years around sparked her interest in connecting with people and networks internationally. Leila studies Management of international Social challenges and philosophy. She is inspired by sustainability, rethinking, envisioning and transforming systems. With additional training in systemic-hypno-coaching and integral leadership, Leila brings diverse skills and experience to the courses. She passionately teaches public speaking and interpersonal communication.

What you need to know


Participation in the course is free, however full participation will be required once you signed up and you are selected. (First session is mandatory).


You will see your trainer once a week, for 6 weeks. Besides the coaching session there is preparatory material that you will need to cover beforehand.


We know that life happens. As long as you do not miss more than one training session and you deliver the final assignment, you will get one.


Small parts of some sessions might be recorded, or screenshots of the zoom calls might be taken for communication, education and/or marketing purposes.


Trainings are subject to change in format (online/offline) to adhere with the measures taken by the Dutch government and Erasmus University Rotterdam.


*Applications work on a first-come, first-serve basis; however, time slots will only open if a minimum of 8 students enroll.


You can know more on how we manage your data on our policy page.

Claim your spot for Interpersonal Communication!

Sadly our May cohort is full! We will be back in September!

We are supported by the Students-for-Students Platform, part of the Community of Learning and Innovation. Want to get support too? Visit eur.nl/s4s
We have become the hub for 21st century skill-training courses at EUR hosting over 16 different courses and masterclasses focused on developing the skills you need to succeed in your future life and career. 



If you have an idea for a course, or you are part of a student association and think to develop a course with us, please contact us at info@lifeversity.nl

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